The short answer
Initial Safety Steps
Before any cleanup begins, pros take safety seriously because sewage contains bacteria, viruses, and other pathogens. They wear protective gear like gloves, boots, and respirators to avoid direct contact. If you are in the home, keep children and pets away from the affected area and avoid touching anything that has come into contact with sewage.
Pros also shut off electricity to the affected rooms if standing water is present, reducing the risk of shock. They may open windows for ventilation, but they do not start cleaning until they have assessed the situation. Your first move should be to leave the contaminated zone and call a local water damage pro, who can handle the biohazard safely.
Assessment and Extraction
The pros begin by inspecting the affected area to determine how far the sewage has spread. They check porous materials like drywall, carpet, and upholstery, which often absorb sewage and cannot be saved. They also look for hidden moisture in walls and under flooring, using moisture detectors to map the full extent of the damage.
Next, they extract standing sewage using pumps and wet vacuums designed for biohazard waste. The contaminated water is removed carefully to prevent it from spreading to clean areas. This step is critical because leaving any sewage behind can lead to ongoing contamination and health risks. After extraction, the pros dispose of contaminated materials according to local regulations.
- Shut off electricity to affected rooms if water is present
- Wear protective gear like gloves, boots, and respirators
- Extract standing sewage with specialized pumps
- Remove porous materials like drywall and carpet
- Use moisture detectors to find hidden contamination
- Dispose of biohazard waste safely
Cleaning and Disinfection
Once the sewage is removed, the pros clean all affected surfaces with antimicrobial and disinfectant solutions. They scrub hard surfaces like floors, walls, and countertops to eliminate pathogens. Non-porous items that can be salvaged, such as metal or plastic, are cleaned thoroughly to make them safe to keep.
Disinfection is not a single pass. Pros often apply multiple treatments to eliminate harmful microorganisms. They may also use foggers or sprays to reach hidden spaces. This step is essential for protecting your health, as sewage contamination can cause illness if not properly neutralized.
Drying and Dehumidification
After cleaning, the pros set up industrial air movers and dehumidifiers to dry the area completely. This equipment pulls moisture from walls, floors, and air, preventing mold growth and further structural damage. Drying can take several days, depending on the extent of the water damage and the materials involved.
Pros monitor the drying process with moisture meters to confirm that all areas reach safe moisture levels. They may remove baseboards or drill small holes in walls to allow air to circulate behind surfaces. Complete drying is vital because lingering moisture can lead to mold and weaken your home's structure over time.
Restoration and Prevention
Once the area is dry and clean, the pros begin restoration work. This may involve replacing drywall, flooring, or insulation that was removed during cleanup. They also repair any plumbing issues that caused the backup, such as a blocked sewer line or a broken pipe. The goal is to return your home to a safe, livable condition.
To reduce the risk of future backups, consider having a plumber inspect your sewer line regularly, especially if you live in an older home. In coastal areas with wet winters, heavy rain can stress drainage systems. Keep your shutoff valve location written down, and act quickly if you notice any signs of a backup.
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Call Now (510) 318-3798Frequently asked questions
Can I clean up sewage backup myself?
Cleaning sewage backup yourself is risky because it involves biohazards that can cause illness. Pros have the right equipment and disinfectants to handle it safely. If the area is small and you take precautions, you might try, but it is safer to call a local water damage pro.
What should I do while waiting for the pros?
Stay away from the affected area and avoid touching anything that came into contact with sewage. Turn off electricity if it is safe to do so, and open windows for ventilation. Do not use fans or vacuums, as they can spread contaminants. Call a pro right away.
Will my insurance cover sewage backup cleanup?
Policies vary, and your insurer decides what is covered. Some policies include sewage backup coverage, but others do not. Check your policy and contact your insurance company to understand your coverage. The pros can document the damage for your claim, but they do not handle it for you.